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Our Response to COVID-19 (Coronavirus)

At Peoples Community Health Clinic, your health and safety are our top priority. We are monitoring developments closely and have plans in place to help manage COVID-19 at the clinic to the best of our ability.

As the COVID-19 situation continues to develop, we will provide updates on this page and Peoples Clinic social media pages (Facebook and Twitter) regarding how our clinic is responding.

COVID-19 Testing Information

Our clinic provides COVID-19 testing to any Peoples Clinic patient needing to be tested, but they must meet certain criteria first. We follow evaluation and testing guidelines provided by the Centers for Disease Control and Prevention (CDC). The CDC has a great tool for patients wondering if they should talk to their provider about getting tested, click here.

Your provider will evaluate if you have any other risk factors that would increase your likelihood of needing to be tested. The Iowa Department of Public Health recommends against testing people with mild illness who can be safely managed at home.

If your provider says you should get tested for COVID-19, we are here to help. It doesn’t matter if you are insured or uninsured. If you need to be tested, you will be. We have resources at the clinic that make it possible for everyone to receive the quality care they need.

Test Iowa Site

We are a Test Iowa site. Please visit our Test Iowa webpage to learn more and schedule an appointment. You do not need to be a Peoples Clinic patient to visit our clinic for Test Iowa services.

Latest Instructions for Patients

ALL Patients |

If you are experiencing mild COVID-19 symptoms we recommend you stay home.

If you are experiencing COVID-19 symptoms and believe you need medical care, CALL before coming to the clinic.

Our team will work with you to determine next steps.

Click Here to See COVID-19 Symptoms

Click Here to See COVID-19 Symptom Handouts in Different Languages

ALL staff, patients, and visitors are screened before entering the clinic.

Medical Patients | At this time, all scheduled medical appointments will be honored and new appointments can be scheduled. If you prefer not to or are not able to attend a scheduled appointment, please let us know by calling (319) 874-3144.

Telehealth Available for Medical Patients - Telehealth visits are available for select medical services at this time. Click here to learn more. Don’t worry about it costing more! Most insurances cover Telehealth visits. Give us a call at (319) 874-3000 if you are interested in this option.

Urgent Care Patients | Weekday (Monday-Friday) hours for Urgent Care have been expanded. Weekend hours remain the same. Please visit our "Locations and Hours" page for more information.

Dental Patients | Due to recommendations recently released by the Iowa Dental Association and American Dental Association, we will be making changes to our dental appointment procedure.

As of March 18, 2020 are only accepting patients with the following needs:

        • Emergency (swelling, pain)
          • For these types of situations, call us at (319) 874-3000 before going to the Emergency Department. We will do our best to make sure you are seen as soon as possible.
        • Medical Necessity (requiring dental care)

This procedure will be followed until further notice. Patients will be contacted by our team to reschedule appointments.

Pharmacy Patients | Our Pharmacy will remain open to meet your medication needs. Visit our “Locations and Hours” page to find out when the Pharmacy can assist you.

Our Pharmacy team wants to share the following tips with you that may help your visit go more smoothly during this time:

        • If you need a refill, please call ahead to (319) 874-3450 if you are able.
        • Pay with credit/debit card instead of cash if you are able to limit the amount of cash our team has to handle.
        • Please be patient with the Pharmacy personnel. They are trying their best to take care of each patient as quickly and efficiently as possible.

The same rules apply to the Pharmacy as any of our other departments – if you are experiencing COVID-19 symptoms, please call the clinic before visiting. We highly encourage all Pharmacy patients to utilize our "Curbside Pick-Up" program. More details below.

For your safety and convenience, our Pharmacy team will offer “Curbside Pick-Up” starting Monday, March 23.

To arrange “Curbside Pick-Up,” please follow these steps:

      1. Call (319) 874-3454 to let us know you are coming and pay ahead. Our team will get your medicine ready.
      2. When you arrive, park in a “Curbside Pick-Up” parking spot (area pictured below).
      3. Call (319) 874-3454 again to let us know you have arrived. Our team will bring your medicine out to you.Peoples Clinic Pharmacy Curbside Pick-Up Area

Special Precautions at the Clinic

Rest assured, every patient and staff member is being screened upon arriving at the clinic. We are also paying close attention to our sanitation and cleaning procedures. Hand sanitizer and protective masks are available for patient use.

General COVID-19 Questions

General questions about COVID-19 can be directed to 2-1-1 or by calling us at the clinic. For up-to-date information on this virus, please use reliable sources such as IDPH.iowa.gov and CDC.gov.

For the latest Black Hawk County specific information about COVID-19, visit this special site managed by the Black Hawk County Health Department: https://www.blackhawkcovid19.com/.

Updates in Other Languages

Access local hotlines, news, and resources in 10 different languages by clicking here.

Slow the Spread

With more confirmed cases in Black Hawk County, it is very important that you take steps to help prevent becoming infected and infecting others:

  • Wash your hands frequently with soap and water
  • Avoid touching your face/eyes
  • Cover coughs and sneezes
  • Social distancing
  • Stay home when ill
  • Wipe down frequently touched surfaces
  • Wear a cloth mask in public spaces

More tips can be found by clicking here. Handouts in different languages are available.

Take Care of Your Mental Health

The mental health effects of COVID-19 are as important to address as the physical health effects.

Visit these resources for more information and tips to help get you through this situation: 

Last Update - June 3, 2020